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Warehouse Management System
Sales Force Automation
Mobile Net
 
     
 
SALES FORCE AUTOMATION
   
 
Our sales force automation solution is a powerful sale activity system designed to achieve increase sales, accuracy of information and efficiency among Field Sales Representatives, both for van sales and pre-sales operations. Designed on the basis of highly visible and easy-to-use forms, the system provides buying pattern analysis, sales history and up-to-date pricing day-by-day, allowing for all the customer and product promotions and special prices in force at any time.

As orders are made out for each customer, the system prompts the field sales representative with details of previously purchased products, together with sales patterns, previous order quantities and historic and current pricing pricing. Such intuitive use ensures that regular products are maximised and allows the field sales representative to focus their focus their efforts on the introduction of new and promotional lines.

At the end of the day, or as often as required, all orders taken are transmitted back to head office, where they are automatically processesed by the sales order processing system based on the ordered products, quantities and prices, without the need for re-keying. Such automation not only reduces administrative overheads, but also guarantees that the products supplied are exactly the one ordered, and that the appropriate promotions have been taken care of.

During this process the central system transmits to the mobile device any necessary customer, product, price and historic information for the following day’s schedule. Messages may also be synchonised simultaneously.

   
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Improve Responsiveness
Designed to provide sales professionals with timely access to information about the customers who want to buy and details about the products that are available to sell. Sales professionals can capitalise on opportunities immediately by using public network like GPRS to automatically receive information like stock level from sales force automation server immediately.
 
Improve Productivity
The system allows sales professionals to spend more time in the field working towards their sales processes. Sales forces can capture sales orders and account information on-the-spot, entering it directly into the mobile application. Thus, they spend less time doing administrative work back at the office.
 
Capturing Accurate Market Intelligence
Mobile sales professionals are able to capture information within sales force automation solution that will give the sales management an additional edge in market intelligence. Data are capture in manners that will permit data analysis and eventually plot the market trend, buying preference or even competitors tactics for management reporting.
 
Fit for Industry Business Systems
Unleashes the full potential of sales teams within organisations by extending them to a system that has been made to fit into this FMCG, CPG and Distribution industry.
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Key Features
   
 
Route and Time Management Customer Management and Customer Performance Analysis

A call routing and scheduling application performs the most comprehensive call and customer visit planning and management requirements. Call planning, coverage and call frequency management, call status display and call history analysis are all available within the function.

Complete customer history files are available to allow the user to review past performance to predict and understand sales trends by customer, or across many customers. A particularly powerful tool for impromptu account reviews.

Product Catalogue Standard Pricing and Special Price Books
A comprehensive product cataloguing system includes product description, promotional events and pricing, tax on the products etc.    

The pricing function in our sales force automation backend allows the enterprise to manage complicated pricing structures with a minimum of effort. Our hierarchical structure supports net and offset (money or %) based on customer setup; either on a grouping structure or individually.

Promotions and Specials offers Sales Order Entry and Other Field Transactions

Allows the enterprise to tightly measure and control promotional activity. With our sales force automation, you build promotions from a set of pre-approved promotional activities called promotion profiles. You can use these promotion profiles in as many promotions as desired but a promotion can only be built from these promotion profiles. This structure greatly simplifies the review, approval, and tracking of promotional activities. These promotion profiles are available by customer, period and activity type.

The sales order/turn-in order entry facility allows fast, efficient and accurate build up of an order in front of the customer. This feature allows the entry of customer orders at the point of delivery.
  Product Return - Allows the field sales representative
to enter product returns received from a customer that are not good for resale, with a reason code.
•   Product Buybacks - Allows the field sales representative to enter product returns received from a customer that are good for resale.
Stock On-hands Check - Allows the field sales representative to enter customer on-hand shelf inventory.
 Invoice - Allows the field sales representative to print a delivery document reflecting an accurate account of what the customer purchased.
Collection - Allows the field sales representative to enter payments received from customers.     

Field Merchandising

The system caters for call objectives, store surveys, retail floor plans displays/promotions and shelf compliance, planogram review, asset checking and competitive product activities.

 
     
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Benefits
   
 
Increase Sales Opportunities and Wins   Streamline Sales Processes

Enables sales professionals in the field to be more responsive to evolving opportunities. With all information available in the solution, field sales professionals can act on the hottest new promotions or offers to engage prospects and close deals quicker. The system helps improve customer relationships with customer, inventory and order information on hand.

Help organisations close more business and reduce the cost of sales by giving sales forces immediate access to the knowledge required to make sales. With this system, sales professionals do not need to perform tedious manual processing work and give them more time on the field. It shorten the administrative work, give more sales time to sales professionals and allowing organisations to maximise their profitability.

Improve Stock and Sales Forecasting Accurate and Effective Sales Management Reporting

Provides user-friendly, wired or wireless access to comprehensive sales force automation Server, encouraging sales professionals to input sales and stock information that management can use to identify market trends, competitive pressure points and inventory requirements. Organisations gain better insight into their sales force operations, leading to higher quality decisions.

Allows organisations to view the sales management reporting immediately or extend the backend systems to provide cross reference information like the mapping of sales versus production level or warehouse utilisation levels.